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Manual - EU

Members & Memberships

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The Members tab is the place to go to view and manage your members directly. It has everything you need to keep track of who's in your gym, when they last came in, and how to reach out to them.

You can filter the list of members by different criteria, send them emails, manage their membership or payments, find out what bookings they've made, manage transfers from other gyms, and much more.

Unlike the Reception screen, which only shows you who's checked in today, the Members area stores everyone who's ever been a member of your gym, even if they left. That way, you can keep in touch with them and maybe interest them in another membership.

See the sections below to find out more - these can all be accessed from the Members menu unless specified otherwise: